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Terms & Conditions

By accessing, browsing or using our platform, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions ("Agreement"). If you do not accept any term of this Agreement, please leave our website immediately.

Eligibility Requirements

To use our services, you must:

  1. Be at least 18 years old (or the minimum age required in your jurisdiction).
  2. Not have previously been barred from using our platform or having an account suspended/closed due to misconduct.
  3. Provide accurate and complete information during registration.

Account Registration Rules

You may only register one account per user. If you attempt to create multiple accounts, we reserve the right to suspend/close all affected accounts and terminate any related bonus offers.

Identity Verification and KYC

We require valid identification (government-issued photo ID) before processing withdrawals or sending bonuses. We use a third-party service provider for identity verification and will share relevant data as necessary for compliance purposes.

Account Accuracy Obligations

You must accurately update your personal details if they change, ensuring that your information remains up-to-date and true to yourself.

Account Security Responsibilities

  1. Choose strong login credentials (unique username/password combination).
  2. Keep account details confidential; do not share them with others.
  3. Notify us immediately of unauthorized access or suspicious activity on your account.

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials. Do not attempt to use someone else's credentials or permit anyone else to use yours, as this may result in account restrictions/closure.

Restricted Behaviour and Prohibited Activities

  1. You must not engage in any form of cheating, colluding with other users/employees to gain an unfair advantage.
  2. Refrain from using automated systems, "bots," macros, or scripts that manipulate gameplay/bonus eligibility.

Multi-Accounting and Fraud Prevention

We monitor accounts for suspicious activity and may freeze/remove bonus offers if we suspect abuse/multiple-accounting/fraud.

Bonus and Promotion Rules

  1. Bonus funds/winning amounts cannot be converted into real cash until specific wagering requirements are met.
  2. Specific terms apply to all bonuses/promotions; read the relevant section before participating.

Wagering and Gameplay Conditions

To withdraw winnings, you must comply with applicable wagering requirements for your chosen games/bonus types. Be aware that different games have varying RTPs (Return-to-Player percentages).

Bonus Abuse Prevention

Abusing bonus policies can result in account suspension/closure. If we suspect abuse, we may take action without prior notice.

Deposits and Withdrawals

To initiate a withdrawal, please follow these steps:

  1. Go to the Cashier section.
  2. Choose your preferred payment method (note: some methods have additional fees).
  3. Specify the desired withdrawal amount.

Please allow up to 48 hours for our team to process withdrawals; note that e-wallets may take longer due to third-party processing times.

Verification Before Withdrawals

To comply with anti-money laundering regulations, we reserve the right to request identification documents before processing any large transaction (>£2,000).

Processing and Review Procedures

We use an automated system for evaluating user activity. If suspicious transactions occur, our security team will review your account history and investigate further as necessary.

Responsible Gambling Expectations

Our site is designed with responsible gaming in mind:

  1. Set limits on deposits/spends.
  2. Take regular breaks during extended gameplay sessions.
  3. Review your betting habits; if they're becoming problematic, consider self-exclusion or seeking advice from relevant support organizations (such as GamCare).

Self-Exclusion and Account Restrictions

If you wish to exclude yourself from using our platform for a specified period:

  1. Contact us via live chat/email.
  2. We will provide information about how the exclusion works.

During an active self-exclusion period, we'll prevent your login attempts/transaction processing on all associated accounts.

Game Fairness and RNG Systems

Our site uses independent Random Number Generator (RNG) systems to ensure fairness across games:

  1. All third-party content suppliers are audited regularly by eCOGRA/iTech Labs.
  2. Return-to-Player percentages for specific titles may be found within the game menu.

We do not guarantee that our platform will always function as intended. Technical issues or unforeseen circumstances might cause disruptions in gameplay, bonuses, and withdrawals.

Suspension or Closure of Accounts

If we reasonably suspect any misconduct (multi-accounting/bonus abuse/fraud), account restrictions/closure may result without prior notice:

  1. If your account is closed for misconduct, you will not be able to create a new one.
  2. You agree that this decision shall be final.

Intellectual Property and Platform Ownership

Our site's layout, content (including game software and audiovisual materials), marks/trademarks, logos and other proprietary elements are protected by law under international conventions governing intellectual property rights.

Limitation of Liability

We do not guarantee that our platform will always function as intended. In no event shall we be liable for any claim(s)/losses resulting from technical issues, network connectivity problems or other circumstances beyond our control:

  1. Use of this site is provided "as-is" and on an 'as-available' basis.
  2. We do not make guarantees regarding accuracy, availability/operability.

Modification of Terms

We reserve the right to change these terms at any time without prior notice to users. Please check back regularly for updates as changes take effect immediately upon publishing:

  1. Users agree that failure to comply with updated rules will constitute material breach.
  2. Continued use implies acceptance and understanding of new conditions.

If you experience difficulties, please contact our support team via the live chat feature or email.